WE’RE HERE TO HELP
Contact us.
Questions about campsite watches, opening alerts or your subscription? Get in touch below.
Campfire Alerts SUPPORT
Let’s sort it out.
Email us from the address you use for your account, if you have one. Include what you were trying to do and what happened.
contact@wcholdingsgroup.comOpens your email app. You can also copy this address into your email service.
For your privacy, don’t send passwords, signup links, verification codes or full card details.
Signing in on another device?
Open Campfire Alerts on your phone or computer and sign in with the same account. Use your email and password, or Continue with Google if that is how you joined. Your account and subscription stay with you.
If you joined with Google and want a password too, choose “Forgot password?” on the email sign-in form to set one.
Go to sign in →Cancel trial or subscription
Sign in to your account, choose “Cancel subscription renewal,” then confirm. No email or phone call is required to cancel.
Cancel before your trial ends to avoid the first charge. Cancellation stops future renewal charges, and access continues through the displayed trial or paid period. Your account shows confirmation after Stripe accepts cancellation.
Canceling does not itself refund a payment already collected. If renewal is already canceled, your account shows that status.
Sign in to manage cancellation →BILLING HELP
Request a refund
For a billing mistake or service problem, email us from your account address. Tell us which app you use, the charge date and what happened. We’ll review your request under the subscription terms.
Request a refund by emailSends to contact@wcholdingsgroup.com. Opens your email app; no request is sent until you send the email. Please do not include passwords, signup links, verification codes or full card details.
Submitting a request does not automatically approve a refund or cancel renewal. To stop future charges, cancel your trial or subscription separately.